Responsibilities:

Achieves individual and team objectives set by SLA and KPI;
Manages and prioritizes the pipeline;
Documents and files results;
Coordinates onboarding, refresher, and skill-up trainings;
Assesses and addresses skill and knowledge gaps;
Contributes to knowledge and best practice sharing;
Investigates and resolves escalations and process challenges;
Serves as the first point of contact for complex user issues;
Builds and maintains relationships with internal and external stakeholders;
Supervises activities of direct reports or project personnel;
Conducts year-end performance evaluations (if applicable);
Prepares and distributes operational reports as needed;
Represents the team and processes to other stakeholders;
Coordinates and administers regional, cluster, and SSC Ocean reports;
Compiles reports and dashboards from various systems;
Engages with clusters/countries to improve performance;
Evaluates data quality and provides feedback;
Monitors and reports tool usage;
Participates in monthly/quarterly status calls;
Identifies gaps and suggests solutions;
Escalates conflicts and issues to RHO;
Ensures proper distribution of reports;
Validates and checks data;
Trains new users on tool usage and mapping processes.

Qualifications:

5-7 years of logistics experience, including at least one year in a supervisory or management role;
Experience in Reporting or Business Information Management;
Excellent understanding of global freight forwarding processes and operational environments;
Bachelor's degree in related technical/business areas or equivalent work experience;
Result-oriented, self-motivated, flexible, and resilient;
Strong analytical and problem-solving skills;
High attention to detail and accuracy;
Excellent written and verbal communication skills;
Good people management skills;
Strong interpersonal skills and customer-centric attitude;
Ability to deal with cultural diversity;
Advanced experience with MS Office (Excel, Word, Outlook) and data modeling tools (Excel, Power Query);
Experience with Power BI, SBI, and Microsoft apps (SharePoint, Teams);
Proficient in spoken and written English (academic qualification preferred);
Strong focus on details, figures, and statistics;
Willingness to travel overseas for training and review meetings;
Ability to manage high workloads, prioritize tasks, and maintain accuracy.

Your aspirations are our priority.

Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!

As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.

At DB Schenker GBS Bucharest, your success is what matters to us.

Join us and discover what matters to you:

Attractive Compensation Package:

• Annual performance-based bonus

• Meal tickets, Cultural vouchers

• Rewards & Recognition Program, Referral and Relocation bonuses

• Christmas and Easter bonuses

• Recognition of colleague improvement ideas (Ideas4SGBS)

Health & Well-being:

• Hybrid or remote work options (location-dependent)

• Private medical subscription with family discounts (children, spouse/ life partner)

• 4 short days per year (Leave Office Very Early)

• Birthday day off

• Extra vacation days based on seniority

• Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)

• Volunteering opportunities within the organization

Personal & Professional Development:

• Mentoring program with access to Schenker Worldwide network

• E-Learning platform for continuous learning

• Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

Finden Sie genau das, wonach Sie suchen

Bitte wählen Sie Ihren Standort und Ihre Sprache

Zustimmung zur Verwendung von Cookies und zur Reichweitenanalyse