General Description:
* Regional Finance control tower support in area of accounts receivables and e-invoicing
* Billing SOP enhancement and continuous training
* Process improvement / report generation
* Primary regional eBill production support
* Improvement projects engagement as required
Specific Accountabilities:
A. Resolution / reduction of invoicing exceptions:
* Participate in weekly conference calls with Schenker countries and billing control tower
* Monitor countries’ invoice fallouts through weekly reports from pre-audit company, identify root cause and provide guidance on the resolution of billing exceptions
* Consolidate country feedback on exceptions / weekly SOAs if required
* Support countries with transmission failures in eBill
* Trouble-shoot technical issues with IT and recommend remedial action
* Raise change requests to IT to amend / modify existing erroneous mapping
* Conduct training / re-training on billing SOP and ensure compliance on country level
* Develop and document processes to better manage invoicing exceptions e.g. standardize exception reasons from countries etc.
* Generate internal reports for monitoring as well as to management on demand
B. Billing accuracy and timeliness:
* Track and monitor timely billing and submission of e-invoices against customer’s set targets
* Generate internal reports to tally customer’s monthly / quarterly rating on billing accuracy and timeliness
* Participate in monthly / quarterly business reviews with customer or billing control tower
Skills Required:
* Initiative and maturity to work independently
* Analytical, attention to details and process oriented
* Proficient in English both oral and written
* Excellent interpersonal communication skills
* Proficient in IT and Microsoft office applications especially excel. Macros skills would be an advantage
* Ability to working under pressure and multi-task
Experience and Qualifications:
* Ability to co-ordinate with countries, monitor compliance and communicate clearly on regional initiatives.
* 3 to 5 years relevant experience in the logistics / freight industry with finance background is an added advantage.
Why DB Schenker?
* Competitive salary package
* Opportunities for career growth and development, both locally & internationally
* Supportive and collaborative team environment
* Access to company-wide training programs and initiatives
What’s Next?
Interested in this unique job opportunity? Submit your application today!
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.