Key Account Specialist

Join our Team as Key Account Specialist

Are you passionate about logistics and customer service? Join our dynamic team as a Key Account Specialist in our Bradford branch. In this role, you'll play a crucial part in ensuring our land freight operations meet and exceed customer expectations, while maintaining operational efficiency and compliance with our established service levels.

Location: Bradford & Elland, UK

Working hours: Rotating two weekly shifts Monday to Friday, 7.30am-4pm working from our customers site in Elland & 9am-5.30pm working from our branch in Bradford.

 

What Will You Be Doing?

As a Key Accounts Specialist, you will:

• Understand customer requirements and ensure the delivery of first-class customer service.
• Plan, arrange, monitor, and control all elements of customers’ requirements including shunts between depots
• Operate Schenker IT Systems MS Office, and other associated tools effectively.
• Understand and adhere to the company’s Quality Policy and Objectives, maintaining KPIs throughout your work.
• Produce accurate pricing and rates in consultation with the Department Manager.
• Ensure timely and accurate generation of sales invoicing and processing of purchase invoices, both in paper and electronic form.
• Respond promptly to general inquiries and queries, escalating as necessary for resolution.

 

About You

We are looking for candidates who possess:

• A strong understanding of land freight operations and customer service excellence.
• Proficiency in using IT systems, especially Schenker systems and MS Office.
• Excellent organizational and communication skills, with an attention to detail.
• The ability to work independently and as part of a team, demonstrating a proactive approach to achieving departmental and company goals.
• A commitment to compliance with legal and company standards.

 

What We Offer

When you join our team, you can expect:

      

• Full training and continuous professional development to ensure compliance with regulatory requirements.
• Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.

• 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
• Explore various career paths and take advantage of development opportunities within our organisation.

 

Next Steps

 

Apply now by following the provided links and attaching your CV. Please note that we may review applications before the job advert expires, so we encourage you to submit your application promptly!

 

At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.

 

Please be aware that candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in the UK.