Quality Assurance Coordinator

What will you enjoy doing (duties/tasks)

* Assists the activities of the Quality Control function to ensure achievement of company and client Key Element objectives.

* Evaluates data obtained through RTCIS, SAP, DAS, and various other systems and drives improvements and/or corrections as needed

* Gathers data and develops presentations, delivers presentation to upper management and the customer describing the data and what it means

* Reviews data generated in support of the Quality Assurance program; prepares reports and summaries based on data

* Keeps up to date on overall activities of the DC, identifying problem areas and presenting data to support position.

* Prepares professional reports and correspondence

* Aides to ensure that quality system requirements are maintained

* Responsible for various reports including tracking and trending.

* Monitors DC transactions daily via SAP, RTCIS, and DAS to identify problems and drive resolution

* Uses RTCIS, SAP, DAS, CSS, GPDB and other required systems to systemically investigate Customer Complaints, Quality Incidents, Quality Alerts and other incidents

* Performs Hold and Release transactions

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation

What you need to succeed (Qualifications, experience, skills, attributes)

* High School Diploma or equivalent required.

* Candidate must have demonstrated Proficiency in Microsoft Office programs (i.e. Word; Excel; Power Point) and must be able to speak, read, write, and understand English.

* A working knowledge of data collection, data analysis, evaluation, and scientific method and basic competence in DC Operations preferred.

* Candidate must be able to work independently and as a member of various teams and committees and be able to effectively communicate with the Customer.

* Proven business acumen skills, ability to handle multiple projects and meet deadlines and good judgment with the ability to make timely and sound decisions required.

* Candidate must be able to understand any and all safety requirements and cautions.

Why You will Love DB Schenker

Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.

* Earn up to 3 weeks' Vacation over the course of your first year + Holidays + Sick Days

* Full Health Insurance after 60 days (medical, dental, vision, prescription drugs)

* Career Advancement. We are strong believers in continual training and development for our people. Your success is our success

* Your Safety is important to us, so we will provide protective gear

* Health Advocacy support for you and your family

* Employee discounts

* Company Paid life insurance

* Company paid Short-Term Disability

* 401(k) option

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.